Aberystwyth institution earns UK quality standard for inclusive and supportive volunteer scheme
THE NATIONAL LIBRARY OF WALES has been formally recognised for its commitment to volunteering after its scheme received the UK-wide Investing in Volunteers achiever award.
The accreditation highlights best practice in volunteer management and reflects the central role volunteers play in the life and work of the Aberystwyth-based national institution. Volunteering is a key priority in the Library’s 2025–2030 Strategic Plan, with the award recognising sustained efforts to build an inclusive, inspiring and well-supported programme.
Rhodri Llwyd Morgan, Chief Executive of the National Library of Wales, said the achievement was a source of considerable pride.
“We are extremely proud to have achieved the Investing in Volunteers accreditation. It is an acknowledgment of the library’s outstanding work in this area,” he said.
“Volunteers are an important part of the library’s life, and the assessors have seen that volunteering is deeply embedded in the organisation. We benefit enormously from the work volunteers do across a wide range of projects.
“In turn, volunteers gain valuable experience, and being part of the library community enriches their lives.”
The positive impact of the scheme was echoed by volunteer Mike Powdrill, who spoke candidly about the personal benefits of getting involved.
“I started volunteering at the National Library of Wales after struggling with my mental health,” he said. “The work is enjoyable and purposeful, and the staff and volunteers are fantastic company.
“The scheme offers me all the essentials for a healthy mind and lifestyle – getting out of the house, having an occupation and social interaction. The staff are very supportive.”
Assessors for Investing in Volunteers identified a number of strengths within the scheme, beyond meeting the overall criteria for the award. The Library was praised for attracting a diverse range of volunteers, including people of different ages, nationalities, sexualities and genders, as well as those with neurodiverse conditions and varying mental and physical health needs.
This diversity, the assessment noted, brings a broad mix of skills, experience and expertise to the organisation. Volunteers also reported feeling well supported, valued and confident in their roles, with proactive backing from the volunteering team.
The award underlines the National Library of Wales’ position not only as a guardian of the nation’s heritage, but also as a community-focused institution where volunteering is seen as mutually beneficial and integral to its future.
