CHILDLINE is hearing from young people about their worries around exam results day. With results day for GCSE and AS / A-Level students approaching in Wales, NSPCC Cymru is offering:
- New Childline statistics on the number of counselling sessions the service has delivered around exam results.
- Key themes and concerns on what young people are sharing with Childline on this issue.
- Snapshots from young people, including from Wales, who have contacted Childline.
- A quote from Childline Director, Shaun Friel.
- Advice for young people, parents and carers.
- Spokespeople available for interview.
Statistics:
- In 2024/25, Childline delivered 706 counselling sessions where the young person mentioned exam results worries.
- Monthly counselling sessions about exam result worries peaked in August, with 134 counselling sessions, followed by May, with 116 counselling sessions.
- Last year, a survey, commissioned by the NSPCC, found that 91% of secondary school teachers believe their students overly worry their exam results will determine their future.
- The survey also found that 51% of secondary school teachers think that social media negatively influences how students feel about results day.
Young people are telling Childline that their key concerns about this issue are:
- The impact of exam results worries on their mental health, such as:
- Trouble sleeping and insomnia
- Anxiety and stress
- Depression and low mood
- Lack of self-confidence
- Self-harm
- Suicidal thoughts and feelings
- Feeling pressured by family and teachers to achieve high grades.
- Fears about the consequences of failing exams, including concerns over:
- Disappointing parents and teachers.
- Being judged and perceived as less intelligent than peers.
- Being taken out of extracurricular activities by parents or carers to focus on revising for next exams.
- The future and how poor grades might affect their chances of getting into university or securing the career they want.
- Comparing exam results to that of peers, including feelings of disappointment and guilt over not having studied more.
- Deciding whether to retake exams or continue with certain subjects in college based on their provisional or secondary school exam results.
Secondary school aged child from Wales said: “I don’t want to disappoint my parents. My results weren’t great last year, and I worry their reaction if I fail, especially my dad, who might shout at me.
“I tried so hard, but that might not have been enough. I don’t want to be a burden. I wish they were proud of me like they are of my older sibling.”
Another secondary school student, aged 14, said: “I’m afraid of how my parents will react when they find out I messed up my maths exam. It’s part of our background to push children to excel academically, so I feel no one else understands the pressure I have to deal with.
“I’m worried they’ll take me out of after-school clubs and cancel all my holidays for the whole year. It’s so unfair. I know I’m smarter than this grade I got and that this was just a slip, but now I’ll have to live with the consequences.”
Another, aged 15, said: “I’ve been struggling since the results from my GCSE mock exams came out. I did worse than all my friends, and that really upset me. First, I got very anxious and stressed, but more recently I just feel numb.
“I’ve lost all motivation to revise or even do the things I like. I haven’t been feeling like myself – I’m pushing everyone away and I don’t even know why. I just want everything to stop.”
Shaun Friel, Childline Director, said: “Exam results day can be an overwhelming time for young people as they receive their grades, which in turn means making decisions about their future.
“At Childline, we understand how difficult it can be to avoid making comparisons with others, but we want to remind young people that their worth and potential extend far beyond exam grades.
“When results don’t meet expectations, it’s crucial to remember that there are always alternative pathways to explore.
“Many children across the country will be receiving their desired results, which in itself can come with concerns and fears for the future.
“Childline is here for any young person who wishes to discuss their results or future plans – our trained counsellors are available around the clock to provide support through our phone service and online chat.”
Tips for parents:
- Listen without judgment: Listen to your child, give them support and avoid criticism. Encourage your child to talk openly about how they’re feeling and to share any worries or concerns.
- Be reassuring about the future: It’s important they know you’ll support and help them whatever their results. Let them know that failing is not the end of the world.
- Help them see alternative options: Talk with them about their ‘plan B’ if the ‘worst case’ did happen. This can help it feel more manageable.
- Manage your own expectations: Many children who contact Childline feel that most pressure at exam time comes from their family. Keep perspective and avoid adding to their stress.
- Focus on their effort and progress: Acknowledge successes, reassure disappointments and celebrate the hard work they’ve put in, regardless of the outcome.
Tips for children and young people:
- Remember results don’t define you: Your worth extends far beyond exam grades. There are always options whatever you achieve, and one set of results doesn’t determine your entire future.
- Avoid comparing yourself to others: Focus on your own journey and achievements rather than comparing your results to friends, peers or those you see on social media.
- Talk to someone you trust: Share your feelings with family, friends, teachers, or contact Childline. Write down your worries – then tear up the paper or share them with a trusted adult.
- Focus on what you can control: If results aren’t what you hoped, research alternative pathways, clearing options, or retake opportunities rather than dwelling on what’s already done.
- Look after your wellbeing: Make a list of the things that bring you joy and find time to do them. Eat well, get enough sleep, and do activities that help you relax.
Childline contact details:
- Young people can contact Childline on 0800 1111 or via 1-2-1 chat on the Childline website.
- Adults with concerns about a child can contact the NSPCC Helpline by calling 0808 800 5000 or emailing [email protected].
