All 13 national standards met as attendance and community impact grow
A GLOWING report on the performance of Conwy’s Library and Information Service is set to be presented to Cabinet this week, showcasing another year of strong results for libraries across the county.
The update, detailed in the Welsh Public Library Standards (WPLS) Assessment for 2024–25 published by the Welsh Government, confirms that Conwy has met all 13 Core Entitlements in full. The WPLS reports are issued annually to measure how library services are performing against national standards.
The 2024–25 assessment also reveals that, of the five Quality Indicators with specific targets, Conwy achieved four in full and one in part — underlining the service’s continued strength despite ongoing financial pressures.
Among the highlights identified in the report are rising attendance figures at events and activities held in libraries across the county, as well as the positive impact of community-focused programmes. Conwy libraries continue to deliver a varied programme of activities, including shared reading groups, dementia-friendly Reading Friends sessions, and wellbeing-focused events for children and families.
Cabinet Member for Culture, Leisure and Governance Services at Conwy County Borough Council, Cllr Dilwyn Roberts, praised the dedication of staff.
“I’d like to thank our library staff for their commitment in achieving these high standards, and for their excellent customer service,” he said.
“It’s particularly pleasing to see the evidence that our libraries can act as community hubs providing a wide range of services and activities, a key commitment within the citizen outcomes of our Corporate Plan.
“We recognise that there are challenges and ongoing financial pressures, but our commitment to maintaining opening hours and protecting frontline delivery demonstrates how highly we value our libraries and the benefits they provide to residents.”
The report will be presented to Cabinet at its meeting on Tuesday, 24 February, at 2pm.
